Terms and Conditions

Updated: 26th January 2026

1. What does my ‘Membership’ fee include?

(i) All rehearsals in the term you paid for

(ii) Lyrics for the term songs.

(iii) Access to line tapes for all songs in that term.

(iv) Access to our website login area during your choir membership.

(v) Access to our Indie Choir WhatsApp group chat for the term.

(vi) A performance opportunity each term (subject to our performance participation terms and conditions, see below).

2. What does the ‘New Member Fee’ cover?

(i) A branded black folder.

(ii) An Indie Choir landyard name tag.

(iii) Your choir section allocation.

(iv) Your pitching assessment.

3. Payment

Payment is by the term and is due before each term commences. Payment is made online through our booking system. If required, alternative payment options can be made available.
If you are struggling to meet a payment deadline, please email us on info@voiceworksstudio.ie and we will do our best to work with you to find a solution.
Missing payment deadlines without emailing us will result in your choir place being lost as we will need to release your spot to someone on the waitlist.
A limited number of installment plans are available and carry a 5% admin fee. Installment plans are paid by online subscription payments only.
If a choir member on an installment plan leaves during the term and after the 14 day cooling off period (see below), they will still be liable for the remaining fee.

4. Cancellation

All bookings are subject to a 14 day ‘cooling off’ period. If rehearsals have taken place during the 14 days, and members wish to cancel their place, they will be liable for these rehearsals and receive a partial refund.
If members cancel within 14 days of the date the contract was concluded and before any rehearsals have taken place, they will receive a full refund.
Voiceworks Studio must be informed of decisions to cancel by an unequivocal statement made via email before the 14 day cooling off period ends.
If you are eligible for a refund (please see above) it will be made via the payment method used when booking.
Unfortunately, cancellations after the 14 day ‘cooling off’ period cannot be refunded and fees cannot be transferred to the next term or any term thereafter.
We ask choir members who wish to leave the choir at any stage to please email info@voiceworksstudio.ie to let us know as we have a waiting list for the choir and we can offer your place to someone waiting.
If you cannot make a random rehearsal, there is no need to contact the office, the WhatsApp group chat or the choir leader.
If you will be missing a large portion of rehearsals, please email info@voiceworksstuido.ie to inform the office who can make a plan with you on catching up on materials if you’d like to.

5. Cancellation by Indie Choir, Voiceworks Studio

Under rare circumstances the choir leader may need to cancel a session. In this scenario we will endeavour to give a minimum of 24 hours notice and the session will either be rescheduled or refunded.

6. Rehearsals

Cork City Rehearsals take place in Long Yard Studio, Tower Street, Ballyphehane, Cork. (Exact location given upon booking). Fermoy bookings take place in Clondulane Community Centre. Bandon bookings - location TBC.
Rehearsals are 1 hour and 30 minutes from 7.30pm to 9pm.
You pick one night of choir to sign up to and you cannot switch nights week to week. You must remain attending the night your chose for the term.
Rehearsal dates will be sent out in your payment confirmation email.
An extra 30 minutes may be added to rehearsals in the lead up to performances if necessary.
Extra rehearsals may be called for any extra or special performance opportunities. These performances are not mandatory and will be on an opt in basis.
Normally we organise a joint rehearsal for the final rehearsal of the term all nights choir. These usually take place in a different location to hold more people. We will make you aware of a joint rehearsal a minimum of 1 month in advance and usually upon signing up for the term.

7. Performance Participation

There are two types of choir performances:

A: End of Term Performance

B: Extra Opt-In Performance

A: End of Term Performance

An End of Term Performance usually happens at the end of each term and is open to all choir members who have met the below criteria:

(i) Have attended 70% of rehearsals this term. (Make sure to sign in at the roll at the break of class).

(ii) Have attended the two rehearsals directly before the performance.

(iii) Have attended any extra rehearsals called for the performance.

(iv) Be a member of the choir for more than 7 weeks.

(v) Not be flagged with tuning issues.

Under certain exceptions the choir leader may allow you to partake in the performance if all of the requirements are not met. This is up to the choir leader.

B: Extra Opt-In Performance

An extra performance is any other performance opportunity that comes to the choir outside of the end of term performance.
These performances may be big profile or small and may require auditions and extra rehearsals.
Extra rehearsals may be called as the material may be brand new, the performance may be a professional ticketed event etc.
We have created extra requirements for participation in these extra performances so as to keep the atmosphere of Indie Choir light, fun and stress free. We know that performances and preparation is a big undertaking and we are a fun community choir. Participation in extra performances moving forward will be on an opt in basis and subject to the certain requirements which will be set on a case by case basis, but may include:

Opting in
An audition
Availability for extra rehearsals
Learning material off by heart
Availability on the day for soundcheck etc

8. Joining Requirements

Pitching: Be able to sing in tune. Complete the pitching assessment, we’ll help to assess this with you and work to help you in you can’t.

2. Vocal Range: Our choir works with voices and pieces between a range of E3 to E5 and complete the pitching assessment, and therefore it’s necessary to be able to fit into a vocal section (Highs/Middles/Lows) that sing within this range. The majority of female vocal folds can sing in this range. Occasionally this isn’t possible due to different reasons such as: vocal surgery, vocal injury, hormone therapy, thyroid issues. If you’re unsure, just complete the pitching assessment and we can let you know.

9. Pitching Assessment

We are a female adult fun choir and for this reason we do not have an audition to join the choir. All are welcome whether you are just starting your singing journey or whether you are a professional singer! You do not need to be an amazing singer.
The minimum requirement to join any choir is to be able to sing in tune and within the vocal range that the choir sings in, and for this reason we have a pitching assessment to check if you can sing in tune which must be complete in order to join the choir.
We usually ask you to submit your pitching assessment before your free trial rehearsal. We do this to save time at rehearsal and to avoid making you have to do the assessment at choir in front of a room full of people!
The assessment happens via email before your first rehearsal. If you do not meet the requirements (which rarely ever happens!) we will issue you a full refund.
The assessment involves singing a short scale with piano, and singing a basic harmony. It takes less than 5 minutes and can be done in your own time. You will email us your recording 48 hours before your first paid rehearsal.

What happens if I can’t sing in tune?

On rare occasions we meet singers who are struggling to pitch accurately at choir. On this occasion we will sensitively flag with you that you have a pitching issue either via email, phone call, or speaking to you individually at choir.
We will put you in category 1 or 2 (see below) and we will formulate a plan of action with you.
If this happens to you, please do not worry! We have had many 1:1 students and choir members struggle with pitching at Voiceworks Studio and through home practice of pitching exercises and 1:1 vocal lessons they are now successfully singing in tune. We are here and ready to help you!
We know what it’s like to struggle with pitching. Struggling with pitching is normal and common. It is simply a skill that can be learned, practiced and improved. We have the knowledge and staff to help you if you would like to improve your pitching.

Flagging Pitching Issues

If you have pitching issues, we will flag this with you and put you into one of the two categories below. We will formulate an action plan with you.

Level 1: Mild Pitching Issues

Choir membership allowed.
Pitching exercises given to practice at home.
4x 1:1 singing lessons minimum taken to explain pitching exercises, practice pitching exercises, pitching check-in. (€114).
Check-in taken after 1:1 lessons and exercises and an evaluation from here on if more are needed or are the issues resolved.

Level 2: Bigger Pitching Issues

Choir membership not allowed until pitching improves.
Pitching exercises given to practice at home.
1:1 singing lessons recommended and must be taken if wanting to join the choir in the future.

If a choir member refuses to follow the action plan for Level 1 or Level 2 Pitching Issues, choir membership will have to be revoked. A refund for the remainder of the term will be issued to the choir member. The member will be told that refusing to do the action plan (lessons/pitching exercises/evaluation) will result in the removal of choir membership.

10. WhatsApp Group

Once signed up, members will be sent a link to join the choir WhatsApp group chat.
It is not mandatory to join the group chat as all choir updates are also sent via email.
The purpose of the group chat is to create a community for singers to communicate as well as announcements to be posted quickly.
Please decide yourself if you would like to join the group chat. It is worth knowing that if you join a WhatsApp group chat, everyone in the group chat can see your mobile phone number.
Members are expected to adhere to the code of conduct measures in the WhatsApp group.
Joining the WhatsApp group chat does not give members permission to contact other members directly through WhatsApp, by text or phone without their consent.
Any breach of these code of conduct and WhatsApp rules will result in removal from the WhatsApp group and depending on the severity of the situation, may also result in removal from the choir.
If removed from the choir, offending members will not be refunded.
Please do not use the WhatsApp group chat to advertise or sell.

11. Line Tapes

Line tapes are tracks for home practice and are permitted only for use at home by each member to practice.
Line tapes can not be duplicated by choir members, shared with anyone outside of the choir or used for any other purpose except for home practice. This includes sharing publicly, on social media or for use at your place or work.
From time to time, recordings may be taken by the choir leader in rehearsal for the purposes of tracking progress and aiding learning.
Recordings of rehearsals can only be taken by choir members with express permission from the choir leader.

12. Practice/Homework

Weekly individual practice at home is essential. We recommend 30 minutes individual practice each week.
Don’t stress if your practice slips! Do your best to get back on track.
Note that it is your own responsibility to catch up on anything that you have missed in class due to absence. All lyrics and line tapes are available on the members area and you can use the WhatsApp group chat to find out what you have missed out on.
The choir leader will notify members of the homework in the group chat or via email.

13. Photos & Video Recordings

Pictures and videos may be taken at rehearsals and performances for use on our social media and website for advertising and promotion.
Photos/Videos may also be taken by members of the public at performances.
By signing up for the choir you agree to have your image used in photos/videos and shared across socials and/or the website.
To remove your consent, please email info@voiceworksstudio.ie before the beginning of a term.

14. Code of Conduct

Indie Choir is a safe space and welcoming place for all to sing. We pride ourselves in creating a safe singing community.
All are welcome and we expect members to show kindness and respect to all other members, the choir leaders and the general public.
Indie Choir does not accept any incidents of ‘inappropriate behaviour’ which includes but is not limited to: bullying, harassment, homophobia, transphobia, racism, sexism.
Any instances of ‘inappropriate behaviour’ will be dealt with as quickly as possible and in this way:

Alert the choir leader to the incident
The choir leader will speak individually to all parties involved and collect a statement from all parties
The choir leader will create an action based solution, send it to all parties and all parties must agree to follow the choir leaders solution
The choir leader will have a 1 month follow up meeting with all parties involved
If the offending party fails to agree to the solution, their membership will be removed without a refund

15. Privacy & Data Protection

Voiceworks Studio and your choir leader will contact you via the email provided when booking with choir details, performance details and with other Voiceworks Studio and Indie Choir related news. You can opt-out of all emails by emailing info@voiceworksstudio.ie
We respect your privacy and your contact information is kept confidential. Voiceworks Studio does not share or sell contact or personal information with third parties or other companies.
Indie Choir is part of Voiceworks Studio Ltd.

16. Animal Policy

Pets:

No pets are permitted at Indie Choir rehearsals due to health and safety reasons.

Registered Service Dogs:

All service dogs are welcome at Voiceworks Studio to Indie Choir while they are working with their owner.

A Service Dog is defined under Irish law as a highly trained dog that is specifically trained to assist a person with a disability. For a dog to be recognised as a Service Dog, it must be fully trained and registered with one of the following, or a U.K. or other international equivalent:

Irish Guide Dogs For The Blind
Dogs For The Disabled
Autism Assistance Dogs Ireland
International Guide Dog Federation

Service Dog owners are expected to be able to provide sufficient documentary evidence that their dogs meet the above criteria. In instances where the animal is not wearing an identifiable harness or branded lead, Voiceworks staff members may seek clarification that the animal is a trained Service Dog, before admittance to the Voiceworks building is allowed.

Emotional Support Animals:

Emotional Support Animals, including dogs, not accredited to one of the above organisations, are not legally recognised under Irish Law. As a result, they are currently not permitted to enter any Voiceworks buildings or grounds for health and safety reasons. Voiceworks Staff members may ask for evidence that the animal is a trained and certified service animal before being permitted onto the premises.

16. Updates to the Choir Policy, Terms And Conditions

The Choir Policy, Terms and Conditions are subject to change and may be updated at any time. We will endeavour to give advance notice of any changes but this may not always be possible. All queries and complaints can be emailed to info@voiceworksstudio.ie
Last updated 26th January 2026